Placing an order with www.knockhill.com

When you place an on-line order for the products you have put in your "shopping basket" you are offering to buy them at the price and on the terms in this website. We will then send you an e-mail confirming your order request. We will normally send this e-mail within a few minutes of you placing your order. If we do not accept your order for any reason (see below), we will notify you via email.

We will not accept orders:
If you have asked us to deliver the goods to an address outside the United Kingdom (England, Scotland, Wales and Northern Ireland), the Isle of Man and the Channel Islands - Please email sales@knockhill.co.uk for orders overseas.

If you cannot, or are not willing to, pay by one of the types of payment card listed in this website or if your card issuer will not confirm the payment.

We have the right to choose not to accept any order. You can only order using this website at the prices and on the terms in it.

All prices in this website include UK VAT set at 17.5%.

Delivery

Gift vouchers and driving experiences will be sent out via Royal Mail.

Event tickets are delivered by Royal Mail via. recorded delivery.

If you ordered your goods and the goods have not arrived by the expected time, please email info@knockhill.co.uk

We endeavour to respond to complaints within five working days, although in the majority of cases we deal with complaints as soon as we receive them.